Many university students find their financial situation a daily struggle. The Student and Financial Advocacy Officer* (SFAO) is available on campus to provide information and assistance on all things financial and can help you find ways to improve your financial situation, including:

  • See if you are eligible for government assistance (e.g. Centrelink or concessions)
  • Negotiate repayment arrangements with your creditors
  • Explain your options and their consequences, including debt recovery procedures, bankruptcy and other alternatives
  • Help you apply for a hardship variation on any loans
  • Help you organise your finances and make a budget
  • Refer you to other services (e.g. a gambling helpline, family support, personal counselling or community legal aid)

The SFAO can also help with the following:

  • Debts that you are struggling to pay
  • Threatening letters or harassment by debt collectors
  • Debt recovery through the courts
  • House eviction, disconnection of gas, electricity, phone, etc
  • Uninsured car accidents, taxation debts and unpaid fines

Student Assist provides the following services to students:

  • Second Semester Grants – available to students enrolled in second year or above, grant of $500
  • Emergency Financial Assistance – supermarket vouchers, food parcels and metro cards
  • Interest Free Loans of up to $500

*The SFAO is a full member of the South Australian Financial Counsellors Association (SAFCA)



Making a booking is really simple.

Just call (08) 8201 2371 and we’ll find a time for our Student Assist team to see you.


If you have an appointment with our Student Financial Advocacy Officer please bring any or all of the documents below:

  • Any bills and contracts
  • Your 2 most recent payslips or recent Centrelink income statement
  • Your most recent bank statement
  • Credit card or store card statements
  • Rent receipts or mortgage payments
  • Loan documents
  • Court fines

Any other documentation to help us put together a picture of your finances.


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