Student Assist is operating as normal, via phone and email. Students who submit a booking form will receive a phone appointment time. To contact Student Assist directly, please email firstname.lastname@example.org and our team will get back to you.
The Student Assist team at Flinders University Student Association (FUSA) is a professional service that provides a Student Advocacy and Financial service helping students with a range of academic, administrative and welfare related issues. Our aim to help you understand University policies and systems to ensure you are aware of the options available to you.
Student Assist is available to all currently enrolled students of Flinders University and is free, independent and confidential. Our service includes advocacy, support, assistance, information and referrals on any issues that may affect the lives of students.
Student Assist aims is to empower students to navigate university policy and grievance procedures and to develop an environment where the privacy, dignity and respect of all parties are maintained.
Whether you’re dissatisfied with a grade, struggling to make financial ends meet or are trying to wrap your head around University policy, Student Assist is here to help.
We provide advice to individual students about your rights and responsibilities within the university, in a respectful, non-judgmental and timely manner. Most importantly, we systemically review and work on issues that affect the whole student body, and we do this by continuously assessing grievance trends, evaluating University policies and procedures, and providing submissions to relevant University units and external bodies accordingly.